Pender Adult Services, Inc.
PAS-TRAN:
PAS-TRAN provides transportation services throughout Pender County, helping residents stay connected to the places and services they need.
Rider Application:
Brochure - EN/ES:
Public Hearing Notice Per NCDOT:
File a Complaint:
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For scheduling, fares, hours of operation, and information about possible same-day service, please contact the transit office.
Phone: 910-259-9119 (Press 1)
Transportation Advisory Board:
The Transportation Advisory Board represents current and potential PAS-TRAN riders.
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Meetings are open to the public
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Meetings are held quarterly
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Location: Heritage Place, 901 S. Walker Street, Burgaw, NC
Service Policy:
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Guns and weapons are prohibited.
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Food, drinks, loud or disruptive behavior, the use of illegal substances, alcohol and tobacco products are prohibited.
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Passengers may not interfere with the safety or privacy of other passengers.
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Lift equipped vehicles are available.
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Credit cards are NOT accepted at this time.
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Certain restrictions may apply.
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Seat belts MUST be worn at all times.
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Parents must provide safety seats as the law requires.
To request transportation:
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Plan your destination and travel time.
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Contact PAS-TRAN to schedule your ride.
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Coordinate pickup and return times with staff.
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Enjoy your ride.
Reservations must be made at least 48 hours in advance of your trip.
Transportation is available for:
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Medical appointments
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Shopping trips
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Employment
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Education
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Family visits
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Entertainment and recreation
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Service agencies and community programs
These services are designed to support independence and accessibility for residents across the county.
PAS-TRAN transportation services are available to:
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The general public
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Adults age 65 and older
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Individuals with disabilities (ADA eligible)
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Visitors to the area
Minors must be accompanied by an adult when using transportation services.
Cancelling a Trip:
If you need to cancel a
scheduled trip:
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Notify PAS-TRAN at least 2 hours before your scheduled pickup time
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Failure to cancel in advance is considered a “No Show.”
*Transportation services may be interrupted if funding is not available.*
PAS-TRAN riders may:
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Be picked up directly from their home, or
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Use one of the designated stop locations
Transportation is available to destinations throughout the service area.
Contact PAS-TRAN to confirm whether your destination can be served.
*PAS-TRAN riders may be picked up or dropped off at any of our four stop locations and/or service from your house directly to the destination, for any person, as well as for persons with a disability.*
Title VI Nondiscrimination Policy Statement
PAS-TRAN Title VI Policy Statement
It is the policy of PAS-TRAN to ensure compliance with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations that ensure no person in the United States shall, on the grounds of race, color, sex, age, or national origin be excluded from participation in, or be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance from the United States Department of Transportation. For more information or to file a complaint you may contact us by mail, telephone, or email. Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred.
Declaración de PolÃtica del TÃtulo VI de PAS-TRAN
La polÃtica de PAS-TRAN es garantizar el cumplimiento del TÃtulo VI de la Ley de Derechos Civiles de 1964; 49 CFR, Parte 21; estatutos y reglamentos relacionados que garantizan que ninguna persona en los Estados Unidos, por motivos de raza, color, sexo, edad, o origen nacional sea excluida de participar, se le nieguen los beneficios ni sea objeto de discriminación en ningún programa o actividad que reciba asistencia financiera federal del Departamento de Transporte de los Estados Unidos. Para obtener más información o presentar una queja, puede contactarnos por correo postal, teléfono o correo electrónico. Las quejas deben presentarse por escrito o en persona a más tardar 180 dÃas después de ocurrido el presunto acto de discriminación.
American with Disabilities Act Plan
the American with Disabilities Act of 1990 (ADA) requires that individuals with disabilities receive the same level of service as non-disabled individuals. Services that are "separate but equal" are not acceptable.
It is the policy of Pender Adult Services to comply with all the legal requirements of federal and state laws and regulations as they pertain to individuals with disabilities. If state laws and federal regulations are contradictory, the federal ADA regulations prevail. The transit system provides quality transportation services without discrimination to all persons including individuals with disabilities. Discrimination on the basis of disability against any person by transit system employees will not be condoned.
La Leypara Estadounidenses con Discapacidades de 1990(ADA) exige que las personas con discapacidades reciban el mismo nivel de servicio que las persoas sin discapacidades. No se aceptan servios que sean “separados pero igualesâ€
Es politica de Pender Adult Services cumplir con todos los requisitos legales de las leyes y regulaciones federals y estatales en lo que respecta a las personas con discapacidad. En caso de contradiccion entre las leyes estalales y las regulaciones federales, prevaleceran las regulaciones federales de la ADA. El sistema de tranporte de calidad sin discriminatcion a todas las personas, includas las personas con discapacidad. No se toleraa las discriminacion por discapacidad contra ninguna persona por parte de los empleados del sistema de transporte publico.